Privacy Policy

When you interact with BAMJ Electric & Controls ("BAMJ," "we," "us," or "our"), we may collect the following personal information:

• Your name;

• Your phone number;

• Your email address;

• Your service address or postal code, when you provide it; and

• The details you voluntarily submit through our website forms, Meta (Facebook or Instagram) lead forms, phone calls, emails, or booking requests.

We also collect basic technical information about your visit to our website (such as browser type and pages visited) only where and to the extent our website actually collects it through standard web server logs or analytics tools we have enabled.

We use the personal information we collect to:

• Respond to your inquiries and service requests;

• Provide quotes for electrical work;

• Schedule and deliver the electrical services you have requested;

• Contact you about the specific services you have asked us about;

• Provide customer service and maintain business records;

• Help prevent fraud; and

• Meet our legal and regulatory obligations.

We do not sell your personal information.

We may share your personal information with service providers we use to operate our website, advertising, communications, scheduling, and general business administration, and who are bound by obligations to keep your information confidential and use it only for the purposes for which we share it.

When you submit a Facebook or Instagram lead form, your information is shared with Meta (the company that operates Facebook and Instagram) and with us so that we can follow up on your inquiry.

We may also disclose your personal information when legally required to do so, or to comply with a valid legal process or request from authorities.

By submitting your contact information to us, you consent to us contacting you in response to your service inquiry.

If you provide your telephone number or email address through a service inquiry, you consent to us following up by telephone, text message, or email about the service you asked about.

You may withdraw your consent or ask us to stop contacting you at any time by emailing us at bwang@bamjelectric.com or calling us at 403-830-9264. We will honour your request as soon as reasonably practicable.

This consent applies to follow-up communications about the services you requested. It is not consent to unrelated promotional marketing.

We retain your personal information only for as long as reasonably necessary to fulfil the purposes described in this policy and to meet our legal and regulatory obligations.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may ask us to access, correct, or delete your personal information, subject to applicable legal requirements. To make such a request, or if you have any questions about this Privacy Policy or our handling of your personal information, please contact us using the details below.

This Privacy Policy is provided in accordance with applicable Canadian and Alberta privacy requirements, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), as applicable.